Finger Lakes Health officials released a statement March 23 explaining that the computer systems were back online and that a payment to recover access to data that had been encrypted had been made.
The statement said: “We have kept the FBI apprised of our work and also related to the steps we have been taking including a decision to leverage our insurance carrier to make a payment which has accelerated our recovery. We made this decision in the interest of patient and resident care to minimize patient inconvenience and to move past this incident as quickly as possible.”
It also thanked the work of employees who worked around the clock to bring the systems back online, and those who made the transition to downtime paper procedures, and explained,”Our experts have shared that this was a sophisticated attack that was only directed at extortion of money and not to access information.”
Jose Acevedo, President and CEO said, “Our employees and medical staff are the heart of Finger Lakes Health. We are very grateful to and proud of our incredible employee and medical staff efforts to serve our patients, residents and community.”
The statement also thanked the community, patients, residents and families for their patience during the incident.
Finger Lakes Health includes Soldiers & Sailors Memorial Hospital, the Homestead Long Term Care, and Primary and Specialized care services.